Privacy policy

Privacy Policy

We’re committed to protecting your privacy and want you to feel comfortable using our website. Please take a moment to read this Statement to understand how we collect, use and disclose your personal information. This statement also describes the measures we take to protect the security of the information. In addition, we describe the choices you can make about how we use the information you provide to us. We tell you how you can reach us to review and update your contact information, change your privacy preferences, remove your name from our mailing list, or answer any questions you may have about our privacy practices.

This Privacy Statement applies to all personal identifiable information about you collected, used or disclosed by you to us. We also may collect aggregate information about you which does not identify you and which is not therefore personal information.  Using our website demonstrates your consent to the collection, use and disclosure of your personal information in accordance with this Statement.

Personal Information Collected and How It Is Used

We collect personal information in order to provide certain services to customers. For example, if you, place a product order through our website, we will collect and use your name, address, phone number or e-mail address, and credit card information.   If you request promotional items, we will collect and use your name and address, or e-mail address;
or if you decide to participate in a survey, direct mail program, interactive nutrition or exercise program, or register on our website, we may ask for information about your buying habits, exercise and nutrition habits, body measurements, areas of interest, fitness goals and preferences and socio-economic circumstances.  

We will ask for information such as your name and address so that we can respond to your questions; we may retain this information in order to better assist you the next time you contact us.  We will use the personal information you provide either for the fulfillment of the service request (e.g. sending your product order or the requested promotional item), or for administering a program. We may also use certain personal information that you provide or that we may collect in aggregate form to facilitate the development of products and services. When obtaining information from you, We will ask only for the information we reasonably need to provide the product or service you have requested.

Disclosure of Your Personal Information

We do not share the personal information of customers with any company outside of  our network.  However we do provide such information to our service providers that we have retained to perform the requested fulfillment of services such as purchase delivery, direct mail and e-mail and other marketing services. We may also disclose your personal information to government agencies or regulatory authorities where required by law. We will never reveal your personal information to any third party without
your prior knowledge and consent, unless required to do so by law.

In the event that any of our assets are acquired by a third party, personal information held by us may be transferred to the third party.

Indicating Your Privacy Preferences

Except as may be required in order to process a transaction, you may choose whether or not to give us your personal information, and if you do, how we use it. If we request your personal information, we will tell you why we are collecting it and seek your consent. Sometimes you will be asked to give your consent expressly (such as by checking a box or clicking on a web page). Other times we may obtain your consent implicitly by asking you to provide information with stated purposes but without any express
statement of consent (such as when you order a product or request a catalogue). In other cases, your consent may be implied such as when you respond to a survey when it is understood that we will use the information to learn more about your needs and preferences, or your satisfaction as a customer so as to improve our products and services. In those cases your consent will be understood if you provide us with the requested information.

You may notify us at any time that you do not wish us to use your information for any purposes that are not required to complete a transaction by contacting us in any of the ways described at the end of this Statement.

You may at any time withdraw or change your consent to our use and disclosure of your information or request us to delete it from our files, subject to legal and contractual restrictions and requirements related to any transaction.

We will seek your further consent to any additional uses for which we have not obtained your consent previously.


Our website is not directed to, nor do we knowingly collect any personal information from, children under 18.  Our products are for adult use only.

Protection of Personal Information

We employs physical, electronic, and procedural safeguards to protect the personal information you provide to us.

Information Retention

We retain your information as long as it is required for the purposes identified when you provided the information or for any new purposes identified by us and consented to by you, and for any appropriate time thereafter including a sufficient time following to permit you to ask any questions regarding its use. Certain information is retained for longer periods for our internal audit and quality control purposes

Website Information and Cookies

Our website tracking program collects aggregate (non-identifiable) information about the number of visitors, types of browsers used, Internet Service Providers (ISPs) used, visit times and length, pages visit, referring pages and exit pages (commonly known as log files). This information helps us measure the popularity, traffic, and effectiveness of various areas of this website, and allows our visitors to have a better experience.

We collect information on our website through the use of cookies. The term “cookie” refers to small text files that are transferred from a website to a visitor’s computer hard drive to enable the host website to track the visitor’s activities while on the website. Cookies can enhance the service you receive at our site, and allow We to determine the effectiveness and popularity of our site. Our cookies do not contain any personally-identifying information, such as your name, or sensitive information, such as your credit card number. Web browsers often allow you to erase existing cookies from your hard drive, block the use of cookies and/or be notified when cookies are encountered. If you elect to block cookies, please note that you may not be able to take full advantage of the features and functions of the site.

Communications with You

We may occasionally use e-mail to send announcements regarding new products, services, and/or promotions that would be of interest to our customers. We will send you email only if you have provided us with your email address and have consented to communicating in this way. You can choose to unsubscribe to e-mail lists at any time by unsubcribing from the email link provided on such email or by using the contact us link at the top of the page.  We will also send replies to customer e-mails. Finally, if
we need to communicate with you concerning a request that you sent to us, we may do so by e-mail.

Updates to the Privacy Statement

We recommend that you review this Privacy Statement periodically, as we reserve the right to change its terms at any time and apply these revised terms to all information previously collected. If we decide to change provisions of our Privacy Statement, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. Your continued use of this website following the posting of the revised Privacy Statement will mean
that you accept these changes.

Reviewing and Updating Your Personal Information

You may review and revise, correct or update any of the information that we have on file about you at any time and you may also learn how we have used it and to whom we have disclosed it. We recognize that having accurate and up-to-date information about you and your preferences is important to our ability to properly serve your interests. You may request us to change your preferences regarding our use and disclosure of your information, notify us that you do not wish to receive any further communications
from us, or wish to have your information removed from our records, subject to any requirements for continued retention, such as for billing, audit or warranty purposes. If you wish to review or update your information or preferences, you may do so by contacting us using one of the options provided below.

Contacting Us

If you would like us to update your contact information or remove your name from our mailing list, or if you have any questions or concerns about our privacy practices or about your personal information, please contact our Privacy Office via the contact us form link at the top of the page.  

We will respond to your inquiry or investigate your concern as quickly as possible.   To contact us, please use the contact us form here. Thank you.


Be Sociable, Share!